8999pet Terms
& Conditions
These Terms & Conditions govern your use of the 8999pet platform, including account registration, deposits, withdrawals, bonus participation, game play, and all other services offered to players in Bangladesh. Please read them carefully before creating an account or placing any bet.
Important Notice: By registering an account with 8999pet, accessing the platform, or placing any bet or wager, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. If you do not accept these terms, you must not use the 8999pet platform. These terms form a legally binding agreement between you and 8999pet.
Core Principles Governing Your 8999pet Account
One Account Per Person
Each individual may hold exactly one 8999pet account. Duplicate accounts are prohibited and will result in the suspension of all associated accounts and forfeiture of any balances held within them.
Age Requirement: 18+
8999pet is strictly for adults aged 18 and above. Providing false date-of-birth information during registration is a material breach of these Terms. All accounts are subject to age verification prior to withdrawal processing.
Real Money, Real Responsibility
Funds deposited to your 8999pet wallet are real money used to place real bets. You are solely responsible for all transactions initiated through your account. 8999pet does not offer credit and does not permit betting on borrowed funds.
Account Security
You are responsible for keeping your login credentials confidential. 8999pet will not be liable for losses arising from unauthorised access to your account where you have failed to maintain password security or shared credentials with a third party.
Fair Play Obligation
Collusion, arbitrage betting, bonus abuse, use of automated betting software, or any other form of cheating is strictly prohibited. 8999pet reserves the right to void bets and close accounts where such conduct is detected.
Terms Subject to Change
8999pet reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated via the platform. Continued use of the platform after any amendment constitutes your acceptance of the revised terms.
Definitions & Interpretation
In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise. Familiarity with these terms will help you understand your rights and obligations as an 8999pet account holder.
| Term | Definition |
|---|---|
| "8999pet" | The online gaming platform operating at https://8999pet.vip, including all products, services, games, and features available therein. |
| "Account" | The registered user account created by an eligible individual to access 8999pet services, associated with a unique username, email address, and Bangladeshi mobile number. |
| "Player" / "You" | Any individual who registers for or holds an active 8999pet account and uses the platform to place bets, play games, or conduct transactions. |
| "Wallet" | The internal balance held within your 8999pet account, denominated in Bangladeshi Taka (৳ / BDT), used to place bets and receive winnings. |
| "Bonus Funds" | Promotional credits added to your account wallet by 8999pet under specific promotional terms. Bonus funds are distinct from real-money deposits and are subject to wagering requirements before withdrawal. |
| "Wagering Requirement" | The total bet volume (expressed as a multiple of the bonus amount) that must be completed before bonus-derived winnings become eligible for withdrawal. |
| "KYC" | Know Your Customer — the identity verification process required before processing any withdrawal, including submission of government-issued identification and proof of payment method ownership. |
| "BST" | Bangladesh Standard Time, UTC+6, the reference time zone used for all scheduled events, promotional deadlines, and support response targets on the 8999pet platform. |
| "Restricted Territory" | Any jurisdiction in which use of the 8999pet platform is prohibited by applicable local law. Players accessing the platform from a Restricted Territory are solely responsible for compliance with local laws. |
References to "these Terms" include all policies incorporated by reference, including the Privacy Policy and the Responsible Gaming Policy, each of which forms part of the agreement between you and 8999pet. In the event of any conflict between a specific policy document and these Terms, these Terms shall prevail unless the specific policy expressly states otherwise.
Account Registration & Eligibility
To access real-money games or place bets on 8999pet, you must register a personal account. Registration is free of charge. By completing the registration process, you represent and warrant that all information provided is accurate, current, and complete.
Eligibility Requirements
To register and maintain an 8999pet account, you must satisfy all of the following conditions at the time of registration and at all times thereafter:
- You are at least 18 years of age. 8999pet operates a strict 18+ policy with no exceptions.
- You are registering as an individual acting on your own behalf, not as an agent or representative of any third party.
- You have not previously had an 8999pet account suspended or permanently closed for breach of these Terms.
- You are not located in a jurisdiction where accessing online gambling platforms is expressly prohibited by law. You accept sole responsibility for assessing your local legal position.
- You are not a current employee, contractor, director, or close family member of any employee or contractor of 8999pet or its affiliated technology partners.
- You have not self-excluded from the platform or from online gambling generally. Attempting to register a new account during an active self-exclusion period is a material breach of these Terms.
Information Required at Registration
You will be asked to provide: full legal name, date of birth, email address, Bangladeshi mobile number, and preferred deposit method. All fields must be completed accurately. False information will result in immediate account closure and forfeiture of any balance.
One Account Policy
Each person may hold exactly one 8999pet account. If 8999pet detects multiple accounts linked to the same individual (identified by device fingerprint, payment method, IP address, name, or mobile number), all associated accounts will be suspended pending investigation. Balances in duplicate accounts are not guaranteed and may be forfeited.
Account Verification (KYC)
8999pet conducts KYC verification prior to processing any withdrawal. You may be asked to submit a government-issued photo ID (National ID Card, Passport, or Driving Licence) and proof of ownership of the payment method used to deposit. Failure to complete KYC within the specified timeframe will result in withdrawal requests being placed on hold until verification is complete.
Accurate Registration: 8999pet reserves the right to request identity documents at any stage of the account lifecycle, not only at the point of withdrawal. If documents requested during a routine compliance review are not provided within 14 days, 8999pet may restrict account access and withhold withdrawal processing until the review is complete.
Deposits & Withdrawals
8999pet supports a range of payment methods specifically selected for their accessibility and reliability among players in Bangladesh. All transactions are processed in Bangladeshi Taka (৳ / BDT) unless otherwise specified in a specific promotion's terms.
Deposit Rules
- Deposits are credited to your wallet in real time upon confirmation from the payment provider (bKash, Nagad, Rocket, or Upay for mobile money; Visa or Mastercard for card payments).
- The minimum deposit amount is ৳200. There is no maximum single deposit limit, though payment providers may impose their own transaction ceilings.
- You may only deposit using a payment method registered in your own name. Third-party deposits are not permitted and will trigger a compliance review.
- 8999pet does not charge deposit fees. Any fees levied by your payment provider are your sole responsibility.
- Deposits made via Visa or Mastercard are subject to card scheme rules and may be declined by your issuing bank. 8999pet has no control over issuing bank decisions.
- 8999pet reserves the right to request proof of ownership of any payment method used to make a deposit before processing a related withdrawal.
Withdrawal Rules
- The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will be declined.
- Withdrawals are processed to the same payment method used for the most recent deposit, wherever technically possible. This is an anti-money-laundering requirement and is non-negotiable.
- KYC verification must be completed and approved before any withdrawal is processed. Pending verification documents will delay processing.
- Standard withdrawal processing time for bKash and Nagad is within 30 minutes during BST business hours (9am–10pm). Times may extend during peak periods or when compliance review is required.
- 8999pet reserves the right to perform additional source-of-funds checks on withdrawals exceeding ৳50,000. This may extend the processing timeline by up to 72 hours.
- Withdrawals may only be made to accounts and payment methods belonging to the registered account holder. Withdrawals to third-party accounts are strictly prohibited.
Anti-Money Laundering: 8999pet is committed to preventing money laundering and financial crime. We reserve the right to delay, block, or reverse any transaction that triggers our automated fraud detection systems or that cannot be satisfactorily explained by the account holder. Accounts involved in suspicious transaction patterns will be referred to our compliance team and may be suspended pending investigation.
Bonus & Promotions Policy
8999pet offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the general conditions set out in this section, as well as any specific conditions stated in the individual promotion. In the event of any conflict between this section and a specific promotion's terms, the specific promotion's terms shall prevail.
- Welcome Bonus: New players may be eligible for a welcome bonus of up to ৳20,000 on their first qualifying deposit. The specific percentage match, minimum qualifying deposit, and wagering requirements are detailed on the promotions page at the time of offer. Welcome bonuses are available once per player, per household, per device, and per payment method.
- Wagering Requirements: All bonus funds are subject to wagering requirements. Until the wagering requirement is met in full, bonus-derived winnings cannot be withdrawn. The wagering requirement multiplier, eligible games, and expiry period are specified in each promotion's individual terms. Placing bets on excluded games while a bonus is active will not count toward the wagering requirement.
- Bonus Expiry: All bonuses expire within the timeframe stated in the promotion. Expired bonus funds and any associated winnings are removed from the wallet automatically without notice.
- One Bonus at a Time: Only one bonus may be active in your wallet at any given time. Opting into a new bonus while an existing bonus is active may result in the forfeiture of the existing bonus.
- Bonus Abuse: 8999pet actively monitors for patterns of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, systematically low-risk betting to clear wagering requirements, and using bonus funds to place arbitrage bets. Any account found to be engaging in bonus abuse will have bonuses voided and may face permanent closure.
- Right to Withdraw or Amend Promotions: 8999pet reserves the right to withdraw, modify, or extend any promotion at any time without prior notice. Where a promotion has already been opted into by a player, 8999pet will use reasonable efforts to honour the bonus under the original terms.
- Seasonal Promotions: 8999pet offers seasonal promotions tied to Eid al-Fitr, Eid al-Adha, Pohela Boishakh, BPL season, and other calendar events relevant to Bangladesh players. These promotions carry their own specific terms and are communicated via the platform in advance of each event.
Transparency Commitment
8999pet is committed to clear, honest bonus terms. Wagering requirements, eligible games, minimum deposits, expiry dates, and maximum withdrawal caps are always disclosed at the point of opt-in. If any aspect of a bonus offer is unclear, contact our support team at [email protected] before opting in — we will provide a plain-language explanation of every condition that applies.
Game Rules & Betting Conduct
All games and betting markets on 8999pet are governed by rules specific to each game type or market. By placing a bet or entering a game, you acknowledge that you have read and understood the applicable rules. General conduct rules applicable across all products are set out below.
- Bet Confirmation: Once a bet has been confirmed by the 8999pet system and a bet reference number has been issued, the bet is final. Bets cannot be cancelled or amended after confirmation except where an obvious platform error has occurred.
- Platform Errors: In the event of a manifest error — including incorrect odds, incorrect game outcome display, or technical fault — 8999pet reserves the right to void affected bets and return stakes to player wallets. Winnings arising from manifest errors are not payable.
- In-Play Betting: Live in-play bets are accepted subject to real-time market availability. 8999pet may suspend a market at any time without notice during live events. Bets placed immediately before a market suspension may be voided if they were not confirmed before the suspension event.
- Cricket Betting: BPL, IPL, T20 World Cup, and other cricket markets are settled according to the official result declared by the relevant governing body (BCB, BCCI, ICC). In the event of a match being abandoned, reduced-over rules apply as specified in each market's individual rules.
- Maximum Winnings: 8999pet applies maximum payout limits per bet and per day. These limits are specified in the individual game or market rules. Bets placed that would result in winnings exceeding these limits will have payouts capped at the maximum.
- Prohibited Conduct: The following are strictly prohibited and will result in immediate account suspension and forfeiture of balances: use of automated betting software or bots; chip-dumping in live dealer games; collusion with other players; exploiting software bugs or vulnerabilities; placing bets with inside knowledge of a fixed or corrupt event outcome.
- Slot Game Rules: All slot titles on 8999pet are provided by third-party game studios (Pragmatic Play, Microgaming, NetEnt, Spribe, and others). Each title's rules, paytable, and RTP are accessible within the game itself. 8999pet does not modify game mechanics or RTP configurations.
- Live Casino Rules: Live dealer game rules are as displayed at the table at the time of play. Games are operated in real time from licensed studios. 8999pet is not responsible for the conduct of live dealer staff employed by its studio partners, though all partner studios are selected for their adherence to international gaming standards.
- Disconnection Policy: If you are disconnected from the platform mid-game, the outcome of an in-progress round will stand. In-play bets already confirmed at the time of disconnection will be settled according to the official outcome. Incomplete game rounds will be settled by the game engine according to the rules applicable at the time play was interrupted.
- Underage Gambling Prevention: If 8999pet has reason to believe that an account is being operated by or on behalf of a minor, the account will be immediately suspended, all transactions will be reversed, and the matter may be reported to relevant authorities.
Responsible Gaming Obligations
8999pet takes its responsible gaming obligations seriously. Online gaming is a form of entertainment and must not be treated as a source of income or a means to recover financial losses. The following obligations and tools apply to all 8999pet account holders.
Deposit Limits
Set daily, weekly, or monthly deposit caps from your account settings. Reductions take effect immediately; increases require a 24-hour cooling period.
Session Reminders
Configure on-screen alerts at 30-minute, 1-hour, or 2-hour intervals to track active session duration and make informed decisions about continuing play.
Cooling-Off Period
Take a self-initiated break of 24 hours, 7 days, or 30 days. Your account is suspended for the duration — no login, deposit, or betting is possible.
Self-Exclusion
Request permanent self-exclusion by contacting [email protected]. This cannot be reversed for a minimum of six months. 8999pet will not attempt to dissuade any player from self-excluding.
- Age Verification: 8999pet strictly enforces the 18+ age requirement. All accounts are subject to age verification before withdrawal is permitted. Accounts determined to belong to individuals under 18 will be immediately closed and all deposits returned.
- Prohibition on Gambling with Borrowed Funds: Players must not fund their 8999pet account using borrowed money, including credit cards, loans, or funds belonging to third parties. 8999pet does not extend credit facilities under any circumstances.
- Player-Requested Limits: 8999pet will action any player-requested restriction — deposit limit, loss limit, session time limit, or cooling-off period — within one hour of a validated request during BST business hours. 8999pet will not contact a player to persuade them to reduce or reverse a self-imposed restriction.
- Identification of At-Risk Players: 8999pet monitors account activity for patterns that may indicate problematic gambling behaviour. Where such patterns are identified, 8999pet may proactively contact the player to offer information about responsible gaming tools. Players may opt out of such communications while retaining access to responsible gaming tools directly through their account settings.
For detailed guidance on responsible gaming tools, external support organisations, and self-assessment resources, please visit our dedicated Responsible Gaming page.
Account Suspension & Closure
8999pet reserves the right to suspend or permanently close any account at its sole discretion where there are reasonable grounds to believe that these Terms & Conditions have been breached, or where required by applicable law, regulatory obligation, or fraud prevention procedures.
Grounds for Suspension or Closure
Actions that may lead to account suspension or permanent closure include: breach of these Terms; provision of false registration information; failure to complete KYC within the required timeframe; suspected fraud, money laundering, or financial crime; bonus abuse; use of prohibited software; multiple accounts; underage gambling; chargebacks initiated against 8999pet; and threats or abusive conduct directed at 8999pet support staff.
Closure on Player Request
You may request the voluntary closure of your account at any time by contacting [email protected]. Upon closure, any real-money balance remaining in your wallet (net of any bonus funds) will be returned to your registered payment method subject to KYC completion and standard withdrawal processing times. Bonus funds and bonus-derived winnings are forfeited upon account closure.
- Notice of Suspension: Where operationally and legally possible, 8999pet will notify the account holder of a suspension via the registered email address. In cases involving active fraud investigation or legal obligation, 8999pet may be unable to provide advance notice.
- Balance During Suspension: Where an account is suspended pending investigation, the account balance is held in escrow. If the investigation concludes in the player's favour, the balance is released. If the investigation confirms a breach of Terms, 8999pet reserves the right to withhold some or all of the balance in line with its anti-fraud and bonus recovery policies.
- Chargeback Policy: Initiating a chargeback against a legitimate 8999pet transaction is a breach of these Terms. 8999pet will contest all chargebacks it considers to be fraudulent or made in bad faith, and will provide payment providers with full transaction records to support its position. Accounts with active chargebacks will be suspended until the dispute is resolved.
- Inactive Accounts: Accounts with no login activity for 12 consecutive months may be classified as inactive. 8999pet will make reasonable efforts to contact the account holder before applying any dormancy policy to the balance. Players are encouraged to log in regularly to maintain account activity.
Liability Limitations & Dispute Resolution
This section sets out the limitations on 8999pet's liability to you and the process for resolving disputes. Please read this section carefully as it affects your legal rights.
Limitation of Liability
- 8999pet's total aggregate liability to any player in respect of any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
- 8999pet shall not be liable for any indirect, consequential, or special loss, including loss of profits, loss of opportunity, or reputational damage, whether arising in contract, tort, or otherwise.
- 8999pet is not liable for losses arising from network failures, internet outages, third-party payment provider delays, or force majeure events beyond its reasonable control.
- 8999pet does not guarantee uninterrupted access to the platform. Scheduled maintenance windows will be communicated in advance where possible. Emergency maintenance may occur without notice.
- Nothing in these Terms limits 8999pet's liability for death or personal injury caused by its own negligence, or for fraudulent misrepresentation.
Dispute Resolution Process
- Step 1 — Contact Support: In the first instance, raise your dispute via email to [email protected], providing your account username, the date and nature of the issue, and any relevant transaction reference numbers. Our support team will acknowledge your email within 2 BST business hours.
- Step 2 — Formal Complaint: If your dispute is not resolved to your satisfaction within 5 BST business days of initial contact, you may escalate it as a formal complaint. Request escalation explicitly in your follow-up email; the complaint will be assigned to a senior compliance officer.
- Step 3 — Final Decision: 8999pet will issue a written final decision within 14 calendar days of a formal complaint being logged. The final decision will set out the facts as determined by 8999pet, the outcome, and the reasoning.
- Governing Law: These Terms are governed by and construed in accordance with international offshore gaming regulations applicable to 8999pet's operating licence. Players access the platform voluntarily and accept this governing framework as a condition of account use.
- Language of Disputes: All formal dispute correspondence with 8999pet must be conducted in English. 8999pet cannot guarantee responses to correspondence submitted in other languages.
Questions About These Terms: If any part of these Terms & Conditions is unclear or you require clarification before registering an account, please contact our support team at [email protected] before proceeding. We are committed to transparency and will provide plain-language explanations of any provision upon request.
Understood the Terms? Start Playing.
Now that you have reviewed the 8999pet Terms & Conditions, you are ready to enjoy a safe, fair, and transparent gaming experience. Explore cricket betting, live casino, slots, and more — all from one account, with instant deposits via bKash and Nagad. 18+ only. Please gamble responsibly.
Have questions? Visit our FAQ page or read our Responsible Gaming guide.